When I decided to sell my house I created a list of local estate agents to contact and a set of questions to ask of each. I hoped to be able to compare the answers to produce a shortlist of agents who might be good to work with.
I chose Michael Chandler because this was the only agency that answered the questions to my satisfaction. They were questions such as ‘Will you look at my house and tell me if I need to make improvements?’ While the others replied ‘No’, ‘No, well maybe we could’ and ‘No there is no reason to do that because anything will sell at the right price’ Clare at Chandlers replied ‘Certainly we will. We want the viewers to see the potential of your house’. She was such a good advertisement that I asked for an agent to come to value my house.
Neil was the agent who visited me. I was impressed at his down-to-earth approach to the sale. He made sure I understood exactly what sort of price range I might expect to achieve, how stamp duty might impact on the price, how buoyant the market was at the time (and how that might affect viewings), Chandlers charges (and what they covered) and also the process that would be followed as regards bringing viewers to the house.
I was impressed with the way I was treated as a partner in the process. The amount of information I received at any stage was just right (no waffle or false promises). I was kept fully informed of every event. Clare was good at keeping contact (not too much, not to little) but the other agents were just as good as answering questions in her absence.
My house went onto the internet on a Saturday afternoon. By Monday I had my first viewers. By the following Monday it was ‘Deal Agreed’! My neighbour was so impressed he too signed up with Chandlers and the same thing happened to him; on the Market on Saturday and agreed by the Monday week!
There were a lot of legal hiccups but Clare was with me all the way - where does she get her patience from?
I would recommend Chandlers to everyone who wants realistic prices and targets, excellent service (especially when legal complications cause difficulties) and good value for money.
99 Ravenhill Gardens, Belfast